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Privacy Policy

Last Updated: 3/15/2026

1. Information We Collect

We collect information you provide directly to us when you create an account, purchase a subscription, or communicate with our customer support. This may include your name, email address, and payment information (processed securely through our payment gateways such as PayPal).

2. How We Use Your Information

We use the information we collect to operate, maintain, and provide you with the features and functionality of the Service. We also use your information to process payments and communicate directly with you regarding your subscription or technical support.

3. Data Security

We employ industry-standard encryption to protect your personal information during transmission and storage. However, no absolute method of digital transmission or storage is 100% secure.

4. Log Files and Analytics

When you use our Service, our servers automatically record certain log file information including your IP address, browser type, referring pages, and the channels accessed. This is strictly utilized to troubleshoot streaming infrastructure issues and ban abusive automated bots.

5. Third-Party Services

We may share your information with third-party service providers (like payment processors) solely for the purpose of providing the Service to you. We do not sell your personal data to advertisers.

6. Your Rights

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. Please contact our support team at contact@dreamiptv.eu to exercise these rights.

7. GDPR Compliance (EU Data Subject Rights)

If you are located in the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You may request a copy of the personal data DreamIPTV holds about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to applicable legal obligations.
  • Right to Data Portability: You may request that your personal data be provided to you or transferred to another controller in a structured, commonly used, machine-readable format.
  • Right to Restrict Processing: You may request that we limit the processing of your personal data under certain conditions.
  • Right to Object: You may object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at dpo@dreamiptv.eu. We will respond to your request within 30 days, as required by the GDPR. If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.